Both freight brokers and freight forwarders help shippers get their goods from point A to point B, but they differ in the level of service they provide:

Freight Broker: Acts as a middleman, connecting shippers with carriers that have the capacity to haul their freight. They negotiate rates, manage contracts, and track shipments, but they never handle the goods themselves. Brokers typically focus on domestic shipments.

Freight Forwarder: Offers a more comprehensive service. They take physical possession of the cargo, which can involve storing, packing, and even consolidating multiple shipments into one. Forwarders handle all the logistics and paperwork for international shipping, ensuring compliance with customs regulations. They assume greater responsibility for the goods compared to brokers.

Here's a table summarizing the key differences:

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