You want your products to arrive in consumers’ hands in pristine conditions, that’s why accurate and effective cross-border communication with the suppliers is of utmost importance. That’s why we’ll help you kickoff the supply chain process by by engaging with local suppliers through our dedicated local team who understands the nuance of local business culture, enabling them to confirm product specifications, production, packaging and shipment details. Once all necessary arrangements are finalized, our team will proceed to schedule the pickup of the cargo from the suppliers’ locations, ensuring both efficiency and timeliness throughout the collection process.

 

After pickup, your cargo is transported to a secure warehouse. Here, a comprehensive inspection is conducted to verify the condition of the cargo, which includes but not limited to aspects like Product Quality Inspection, Quantity Verification, Conformity to Specifications, Packaging Integrity, Documentation and Labeling, Visual Inspection, Functionality Testing, Safety and Compliance, Documentation Review, Photographic Documentation, Non-Conformance Protocol, Corrective Measures, etc. All of this is aimed at ensuring the satisfaction of your end users, which directly translates to the ultimate success of your business.

 

Ensuring that all customs documents are correct can be an extremely stressful experience, as any errors could result in your cargo being stuck at the port for months. However, you can put your mind at ease now. Taking care of the importing needs of hundreds of small to midsize businesses every month, we will be holding your hand, providing step-by-step tutorials, and managing all export documentation and declaration processes to ensure compliance with cross-border customs regulations. With all the necessary paperwork completed and everything ready at your command, we will then proceed to book space on a suitable vessel and initiate the sea shipping process for your precious cargo.

 

As an eCommerce merchant, if your life is the Grand Prix, then your precious cargoes are the Formula One® cars racing towards the finish line. Once everything is perfect on the product end, our efficient pit crew on-the-ground will properly label, package, and prepare your cargo for its journey across the vastness of the ocean. Each crew member is masterfully responsible for only one aspect of the entire loading process to ensure that your cargo is traceable, fastened, and secured within containers and ready for smooth transition.

 

Throughout the sea journey, we will closely monitor your cargo’s progress to ensure it reaches its destination on time and keep you posted on its real-time trajectory. Once it arrives at the destination port, your cargo will undergo an expedited import declaration process with well-prepared documentation by our professional team, ultimately clearing the way for local delivery.

 

As your precious is given clearance by port authorities, we continue to coordinate with local air, water, trucking, or rail divisions to finalize the last-mile delivery process. Our last-mile guardian convoy in major DM countries are here to ensure that your cargo reaches its final destination swiftly and securely, whether it’s our 30-day free warehouses, 3rd-party order fulfillment centers, or a seamless door-to-door delivery right into your customers’ hands.